Shipping policy

Shipping Policy

Order Processing

• Order Processing Time: All orders are processed within 5 business days. Orders are not processed or shipped on weekends or holidays.
• Notification: You will receive a notification once your order has shipped, along with tracking information.

Shipping Rates & Delivery Estimates

• Standard Shipping:

  • Rate: [__$]
  • Estimated Delivery Time: [__] business days

• Expedited Shipping:

  • Rate: [__$]
  • Estimated Delivery Time: [__] business days

• Free Shipping:

  • Available on orders over [__$]
  • Estimated Delivery Time: [__] business days

Shipping Locations

We currently ship to addresses within Canada. We do not ship to P.O. Boxes or APO/FPO addresses.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [__] hours.

Customs, Duties, and Taxes

Krečet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Krečet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

International Shipping

At this time, we do not offer international shipping outside of Canada.

Returns

For information on returns, please refer to our [Return Policy](link to return policy).

Contact Us

If you have any questions regarding shipping, please contact us at shop.krecet@gmail.com